Terms of sale, use, and withdrawal
General Terms and Conditions and Right of Withdrawal for orders of less than 10 pieces.
1. Online sales contract – definition
Business relations between the owner of www.capfito.com, and customers are governed by the following general conditions of sale. These conditions may be changed, at any time and without specific notice, by the seller; any changes will be effective only when they are published on the site for contracts concluded after the aforementioned publication. The seller is the company Capfito s.r.l. with registered office in Piazza Innocenzo Vigliardi Paravia 9/c – 10144 Turin – Italy – C.F. / P. I.V.A.: 12430100011.
2. Conclusion of the contract
Acceptance of the sales proposal submitted by Capfito s.r.l. through its website is made by the customer by completing the order form correctly that can be generated on the aforementioned website, and the customer’s consent to the purchase is manifested through the adhesion given online during the order generation procedure.
The customer who sends the order will receive, a message confirming the receipt of the order by e-mail (e-mail to the address indicated during the compilation of the format for the purchase order) at the end of the online procedure: with this confirmation, the contract is concluded, but its effectiveness is suspensively conditional on the payment of the goods, which payment must be made within 7 calendar / working days Italian from the conclusion of the contract. It should be noted that payment is deemed to have taken place on the date of crediting the amount referred to in the order generated to the current account of Capfito s.r.l..
Capfito s.r.l. reserves the right not to accept incomplete orders or due to unavailability of certain items, so it undertakes to refund within 7 Italian working days to customers the sums already paid by them for the supply not performed reimbursement that will take place in the manner specified by the customer in the creation of the order, in which case the customer will not have any right to compensation or damages of any kind.
3. Selling prices – payment methods
All sale prices posted on www.capfito.com represent an offer to the public pursuant to Art. 1336 Civil Code and are understood to include VAT.
The purchase methods are indicated in the appropriate online cards that appear during the purchasing process and must be understood as fully recalled by reference; the customer, by generating the order declares that he/she has read and understood and accepted the terms of payment set forth in the aforementioned online cards.
Any additional shipping costs where applicable will be communicated, and must also be paid within 7 Italian working days of the conclusion of the contract.
4. Contract execution – delivery
The order will be processed according to the procedures and times specified in the sheet called “shipments” which must be understood as fully referred to therein by reference; the customer, with the generation of the order declares to have read and understood and accepted the specifications all (mode, timing, etc. …) in point shipments. In any case, delivery shall not exceed 30 days from the date of order . Delivery will be made by express courier or regular mail. If the consignee is absent at the time of delivery, a notice will be left and the customer must personally arrange to contact the carrier as soon as possible in order to agree on the method of delivery; any costs for temporary storage of the goods at the carrier will be borne by the customer. In the event that the carrier requests pickup at its contracted store, this will not imply any charge/liability of Capfito s.r.l.. In any case, no responsibility can be attributed to the seller for delayed or non-delivery attributable to force majeure and/or fortuitous event and/or fact of the third party even the carrier itself.
Together with the shipment of the product, a copy of the invoice or tax receipt will be sent via e-mail.
Upon delivery, the customer must verify the integrity of the goods and its correspondence to the waybill, both in terms of quantity and quality. In case of discrepancy, the customer should reject the goods and dispute the difference from the waybill directly to the carrier. If the customer subscribes to the delivery, the goods shall be deemed accepted without reservation.
5. Product warranties – liability
Operating instructions and warranty are available in the following languages: Italian, English, German, French, and Spanish.
The purchase of material through www.capfito.com implies full acceptance of the warranty conditions stated by the various manufacturers of the items in the catalogue. The customer, therefore, is aware that the purchased goods will be guaranteed by the manufacturer and under the conditions provided by the same. Capfito srl is not responsible for any damage or loss, direct and/or indirect, deriving from the sale of the products offered in the catalogue published on the site www.capfito.com even with regard to the lack of correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable.
Products are not supplied on trial, but we can provide information about various products.
The customer is responsible for the choice of products purchased, compliance and specifications stated by each manufacturer on their respective official website.
Capfito s.r.l. disclaims any civil or criminal liability for improper, unlawful or illegal uses of the products and information reported. It therefore disclaims any responsibility for:
– Indirect damages or consequential losses
– Loss of business, profits, salaries, compensation, savings
– Avoidable losses with reasonable conduct
– All items excluded from the warranty and/or by force majeure and/or fortuitous event and/or third party fact.
Any visible defects present on the product, should be reported by the customer by e-mail within 24 hours after receipt of the goods.
6. Obligations of the buyer
The customer undertakes and obliges, once the online purchase procedure is completed, in addition to the payment of the price, to ensure for the printing and storage of these general conditions of sale already viewed and accepted during the procedure of generating the order as well as the specifications of the purchased product.
It is forbidden for the purchaser to enter false data, in whole or in part, in the registration procedure required to activate against him the process for the execution of the contract and its further communications; the personal data and address must therefore be his own and not of third persons and / or fantasy.
7. Right of withdrawal
The customer has the right to withdraw from the contract within the period of 30 working days from receipt of the goods (D.Lgsl 206/2005), returning within the next 2 working days the purchased goods to the seller. To exercise the right of withdrawal, you must send a request containing a statement that you wish to withdraw from the contract, by e-mail with return receipt addressed to info@capfito.com
Once the withdrawal procedure has been activated – before you can return the purchased products – you must wait for feedback from us, which will be communicated by e-mail. At that point, the customer must return the goods, either by delivering them in person or by sending them at their own expense to the following address: Capfito srl – Piazza Innocenzo Vigliardi Paravia 9/c 10144 Turin – Italy.
For shipping, it is recommended to use a courier or other suitable means to allow the traceability of the shipment; Capfito srl will not proceed with the refund of the goods subject to withdrawal, if it does not receive the relevant delivery. Within 14 working days of receipt of the returned goods, the amount corresponding to the value of the goods resulting from the invoice or tax receipt will be credited to the customer, the amount reduced by the expenses incurred by Capfito s.r.l. for the initial shipment and without prejudice to the return shipping costs borne by the customer. The right of withdrawal can be exercised only if the goods are perfectly intact in every part. If damaged or tampered return items are received, with no possibility of rework, no refund will be given.
Paypal customers can also take advantage of the “Paypal Free Return Service” (see more details on“Paypal Terms and Conditions“).
8. Processing of personal data – authorization
Complete privacy policy is available at the Capifito s.r.l. website and more specifically at the link capfito.com/privacy-policy; the customer, by generating the order declares that he/she has read and understood the privacy policy and gives his/her consent to the processing/use of his/her data.
Pursuant to Legislative Decree. 196/2003 and Reg. EU 2016/679 the Capfito s.r.l. informs that the owner of the processing of personal data is Capfito srl with registered office in Piazza Innocenzo Vigliardi Paravia 9/c 10144 Torino – Italy – P.IVA 12430100011
9. Termination of the contract – express termination clause
Capfito srl has the right to terminate the contract entered into – within 7 working days of its conclusion – by simply notifying the customer by e-mail, without the need to give a particular justifying reason; in this case, the customer will be entitled only to a refund of any amount already paid.
The obligations assumed by the customer pursuant to Art. 6 (obligations of the purchaser), as well as the guarantee of the successful completion of the payment that the customer makes by the means referred to in Art. 3, have an essential character, so that by express agreement, the customer’s failure to comply with only one of these obligations will result in the legal termination of the contract pursuant to Art. 1456 c.c., without the need for judicial pronouncement, to mere indication by Capfito s.r.l. that it wishes to avail itself of it by means of communication by e-mail to the address indicated by the customer during the compilation of the format for the purchase order, without prejudice to the right of Capfito s.r.l. to take legal action for compensation for any further damages and, in any case, possibly retaining the shipping costs .
10. Jurisdiction and venue
This contract, drafted in the Italian language, is subject to Italian jurisdiction. These general conditions, as far as not expressly provided for, refer to the current Italian regulations of the Italian Civil Code, Legislative Decree. 70/2003.
11. Information and complaints reports
For information and complaints reporting related to this online contract please contact Capfito s.r.l. with registered office in Piazza Innocenzo Vigliardi Paravia 9/c – 10144 Turin – Italy – C.F. / P. VAT 12430100011., Tel: 39 011 0205159 , e-mail : info@capfito.com.